* Being involved in a car accident at any time can be traumatic but when you are a victim of an accident which is NOT YOUR FAULT, it can leave you feeling upset angry and annoyed.
* Keep calm don't panic, itis important that both yourself and the other party are safe and out of the way of danger from other traffic.
* If the police and emergency services attend the details of all parties will be taken as a matter of procedure. In the event of a less serious accident it will be your responsibility to get the names, addresses, phone numbers, car and insurance details for all parties involved. Make sure this is done at the scene of the accident, also be sure to take names and contact details of any witnesses to the accident.
* Once you have informed us of your accident we will initiate our ' NON FAULT SERVICE ' with our dedicated team. They will manage all aspects of your claim that may include:
* Like for like replacement hire vehicle / plated taxi for your licensing authority also dual control vehicles
* Inspection of your own vehicle
* Repair authorisation or total loss setlement following inspection
* Personal injury compensation
* Recovery of loss of earnings
* Recovery of personal belongings
Other benefits include
* All costs are recovered from the responsible parties insurance
* Your no claims bonus will not be affected
* No policy excess to pay
* Progress updates by SMS or Email
* Uk based call centre